FTP Instructions

The most common means of getting your artwork to us for production is via our secure FTP site, however, we can also receive your print ready files via:

  • CD
  • DVD
  • Jump Drive
  • eMail (6 MB file size limit)

To submit your artwork electronically, we suggest you use an FTP client;

Windows Users:

Mac Users

Using an FTP client helps alleviate connection errors that may slow down your project.

To protect your privacy, we require all clients to enter a password to access our FTP site.  You can obtain a password to access our public FTP folder from any IGN representative by phone or email.  If, however, your project requires our highest level of privacy, you can request a private logon that only you and IGN representatives can access. To setup a private account and folder, contact your IGN account executive.

To access your FTP site, point your FTP client to:
 
ftp://ftp.ign-usa.com

For the public folder, the user name is:  Public

Call (800) 458-3355 to obtain a password.

Once you logon to our Public FTP site, create a new folder that is specific to your project/company and upload your ready art files to this location.

In some cases you can email your file directly to your account executive.  E-Mail is not always the most reliable file transfer method for large files.  If your file is smaller than 6MBs, then attaching the file (archived or not) to an email and sending directly to your sales rep is the fastest transfer method.

If you have any questions or problems transferring files please call us at (800) 458-3355.